Frequently Asked Questions
Everything you need to know about our curated fashion accessories.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused accessories in their original packaging. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.
Are your jewelry pieces hypoallergenic?
Yes, all our jewelry is crafted with high-quality materials such as sterling silver or gold plating and is 100% lead and nickel-free to ensure comfort for sensitive skin.
How should I care for my accessories?
To maintain the shine of your pieces, avoid contact with water, perfumes, and lotions. Store them in the provided microfiber pouch when not in use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my package after it ships?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.